搬家服务规范到底有哪些服务 |
添加时间:2017/5/24 14:14:33 浏览次数: |
前期服务 The early stage of the service 搬运前调查。搬家服务企业应在搬运前拜访客户居住地,评估要履行的服务,并收集为拟订报价所必需的信息。 Research before handling. Moving service companies should visit the customer's residence before moving, evaluate the service they are performing, and collect the information necessary to draw up the quotation. 签订服务合同。所有服务都应与客户协商后共同签订服务合同。合同内容应包括:搬运方式;所需搬运物品的主要类别和数量;所需运力估算;服务实施的具体时间和完成期限约定;特殊物品的服务要求;定金金额;服务费用及结算方式;有关的保险及赔偿规定等。 Sign the service contract. All services should be negotiated with the customer to sign the service contract. The contract shall include: handling; The main categories and quantity of the required transport items; Capacity estimation; The specific time and deadline for the implementation of the service; Service requirements of special goods; The deposit amount; Service fee and settlement method; Relevant insurance and compensation regulations, etc. 搬运服务 Handling service 搬家服务企业工作人员应按合同规定,按时到达客户所在地,误差不能超过1小时。否则视为违反合同,须对客户进行赔偿。 The staff of the moving service enterprise shall reach the customer's location on time according to the contract and the error will not exceed an hour. Otherwise, it is deemed to be a breach of contract and must be paid to the customer. 搬运前,工作人员应对物品采取打包等保护性措施。所采用的打包材料应尺寸适当,大小和强度足可保护所包的物品。 Before handling, the staff should take protective measures such as packaging. The packaging materials shall be of proper size, size and strength to protect the contents of the package. 搬运车组负责人和客户共同检查,确认物品是否按合同要求按时、悉数、安全搬抵目的地。客户如对服务无异议,可在搬运单上签字确认。 The head of the transport group checks with the customer to check whether the item is on time, on time, and safely to the destination. If the customer has no objection to the service, he can sign on the moving sheet. 争议解决 Dispute resolution 客户和徐州搬家公司发生服务质量争议时,双方应协商处理。协商不成的,可向徐州市搬家行业商会进行投诉和调解,或向徐州市总商会仲裁中心申请仲裁;对仲裁结果有异议时,可向法院提请诉讼。搬家是很早以前就存在的服务。随着我国生活水平的提高,搬家服务也就越来越火爆。相比于十几年前,徐州搬家行业呈直线上升。早在十几年前,我敢说在搬家的时候绝大部分朋友都是靠亲朋好友一起帮忙来完成搬家的。 When the customer and the moving company of xuzhou are in dispute, the two parties should negotiate. If the negotiations fail, the chamber of commerce in xuzhou city may be submitted for complaint and mediation, or for arbitration to the arbitration center of the general chamber of commerce in xuzhou. If there is any objection to the arbitration result, it may file a lawsuit to the court. Moving is a service that existed long ago. With the improvement of our living standards, moving services are becoming more and more popular. Compared to a dozen years ago, xuzhou's moving industry rose sharply. As early as a dozen years ago, I would say that most of my friends were helped by friends and family when they moved. |
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